TERMS AND CONDITIONS

Galaxy Parties LLC

Last Updated: January 27, 2026

These Terms and Conditions ("Terms") constitute a legally binding agreement between Galaxy Parties LLC ("Company," "we," "us," or "our"), a California-based entertainment services provider, and you ("Client," "you," or "your") regarding the provision of children's entertainment services and equipment rentals. By completing your booking online and checking the acknowledgment box, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Identity of Parties

For purposes of this agreement, "Company" shall mean Galaxy Parties LLC, its owners, officers, directors, employees, contractors, agents, affiliates, successors, and assigns. "Client" or "Customer" shall mean the person(s) listed in the booking as well as the person completing the online booking (if different), and their agents, employees, family members, guests, invitees, and any other persons present at or participating in the event.

2. Services Provided

Galaxy Parties provides entertainment services and equipment rentals for children's events, including but not limited to:

Live animal experiences including puppies, reptiles, barnyard animals, and ponies
Inflatable bounce house rentals and other inflatable equipment
Magic shows and performances
Balloon twisting
Face painting
Outdoor games and activities
Other entertainment services as agreed upon in the booking confirmation

Specific services and equipment are outlined in the booking confirmation provided to the Client.

3. Booking and Payment

3.1 Booking Process: All bookings must be made through our website, phone, or email. A booking is confirmed only upon receipt of the required deposit and written confirmation from Galaxy Parties.

3.2 Deposit: A deposit is required at the time of booking to secure your date and time. The deposit amount varies based on the services booked and will be clearly stated in your booking confirmation.

3.3 Payment Methods: Payment can be made via credit card, debit card, or electronic payment methods accepted by Galaxy Parties. Checks are not accepted unless prior approval is obtained from Galaxy Parties. If an approved check is returned for insufficient funds, the Customer agrees to pay the total rental balance plus a $75.00 return fee.

3.4 Rental Term and Payment Obligation: For equipment rentals, the rental term begins at the start time listed on the invoice and continues until the equipment is picked up by Company. Once equipment has been delivered and accepted by Customer, no refunds will be issued if Customer chooses not to use the equipment for reasons not otherwise covered in this agreement.

4. Cancellation and Rescheduling Policy

4.1 Deposit Non-Refundable: The deposit is non-refundable except in cases related to severe weather conditions that make it unsafe or impossible to provide services.

4.2 Weather-Related Cancellations: If you need to cancel due to rain or other inclement weather conditions, you must notify us no later than 8:00 AM on the date of the rental to receive a refund of your deposit. Company also reserves the right to cancel or reschedule your rental before delivery if severe weather conditions are imminent or if we have reason to believe that the equipment and/or its users may be in danger.

4.3 Rescheduling: Parties may be rescheduled pending availability, and your deposit will not be forfeited when rescheduling. If we pick up equipment early due to weather conditions, you will be entitled to reschedule the rental on another day within 30 days.

4.4 Severe Weather During Event: In the event of severe weather during a rental (including extreme temperatures, high winds, rain, snow, thunder, and/or lightning), Customer agrees to unplug any inflatable equipment, allow it to deflate, and not use the equipment until severe weather ends.

5. Event Details and Client Responsibilities

5.1 Accurate Information: The Client must provide accurate event details including date, time, location, number of children expected, and any special requirements or requests at the time of booking.

5.2 Venue Requirements: The Client is responsible for ensuring that the performance area is safe, clean, and suitable for the scheduled activities. For inflatable equipment, this includes providing a smooth, compatible surface such as grass or hard top. Equipment may NOT be operated on rough surfaces such as rocks, brick, glass, or any jagged objects, or over any exposed irrigation or utility lines.

5.3 Electrical Requirements: For equipment requiring electricity, Customer agrees to provide electrical outlet(s) rated at 115 volts with 20 amperes capacity per motor unit within 50 feet of each equipment. No electrical cords are to be used that are not supplied by Company. The customer is subject to an additional charge for all service calls due to electricity issues.

5.4 Adult Supervision: The Client acknowledges that Galaxy Parties' entertainers and equipment are provided for entertainment purposes only. A responsible adult must be present at all times to supervise children and ensure their safety. Customer assumes the role of operator for any rented equipment and is responsible for supervising both the equipment and its use at all times.

5.5 Equipment Anchoring and Placement: Equipment MUST BE properly anchored before use. Equipment will be anchored initially by Company employees/contractors and the anchors MUST NOT be removed during the period of use. Equipment cannot be moved by Customer after being placed by Company employees/contractors.

6. Live Animal Services

6.1 Animal Welfare: All animals provided by Galaxy Parties are handled by trained professionals. The Client agrees to follow all instructions provided by our animal handlers and to ensure that children interact with animals only under direct supervision.

6.2 Allergies and Health: The Client must inform Galaxy Parties of any known allergies to animals (including fur, dander, or other allergens) at the time of booking. Galaxy Parties is not responsible for allergic reactions or health issues arising from exposure to animals.

6.3 Animal Behavior: While our animals are carefully selected and trained, they are living creatures whose behavior cannot be completely predicted or controlled. Galaxy Parties is not liable for minor scratches, bites, kicks, spitting, or other injuries that may occur during normal animal interactions, provided our handlers have followed proper safety protocols.

6.4 Client Assumption of Risk for Animals: Client acknowledges that interaction with live animals carries inherent risks including, but not limited to, allergic reactions, bites, scratches, kicks, falls, transmission of zoonotic diseases, and unpredictable animal behavior. Client assumes all such risks and agrees to hold Company harmless from any claims arising from animal interactions.

7. Inflatable Equipment - Special Provisions

7.1 Care and Damage Responsibility: Customer shall be responsible for any damage to rental equipment not caused by ordinary wear and tear. "Ordinary wear and tear" means only the normal deterioration of equipment caused by ordinary, reasonable, and proper use. Customer shall be liable to Company for all damage including, but not limited to, cutting or tearing of vinyl or netting, damage due to overturning, overloading, exceeding rated capacities, breakage, improper use, abuse, lack of cleaning, contamination with non-approved items such as chemicals, food, paint, silly string, mud, clay, or other materials. Customer will also be liable for damage caused by weather if the damage could have been prevented by deflating the equipment as required.

7.2 Prohibited Activities and Misuse: Do not allow riders to play or climb on walls, sides, or roof of inflatables. Do not allow water or a water hose near a dry inflatable. If the inflatable becomes wet, have an adult wipe down equipment before riders return. The following fees may be assessed for negligence or abuse:

Spilled food, drink, or use of foreign substances: $50
Negligence or damage to equipment: Full repair cost
Damage beyond repair: Full replacement cost
Excessive cleaning: $50

7.3 Equipment Operation and Safety: Never attempt to relocate, adjust, or service a blower. Never use during high winds, gusty winds, thunderstorms, or lightning. The equipment can turn over in high winds, even if anchored, and this could result in severe injuries. Do not resume use until adverse weather conditions have ceased. If the blower stops or air pressure is low, remove all users immediately, then check the electrical connection and circuit breakers.

7.4 Equipment Malfunctions: Should any equipment develop a problem or not function correctly at any time, Customer agrees to immediately cease use and contact Company. If the inflatable begins to deflate, immediately have riders exit and check for: (1) motor stoppage - check power cord connection; (2) if motor continues to run, check for blockage of air intake screen or loose air tubes. If you cannot correct the problem, call our office. If Company is not notified and given a chance to correct the problem, NO REFUND will be issued.

7.5 Overnight Rentals: Unless otherwise agreed, equipment will be picked up on the same day it is dropped off. Customer agrees that any overnight rental will be in a secured location and that equipment will be deflated, covered, and blowers removed to a secure indoor location when not in use.

7.6 Possession and Return: Customer's right to possession begins upon delivery and terminates upon actual pickup by Company. Retention of possession or failure to permit pickup constitutes a material breach. If equipment is not returned for any reason, including theft, Customer is obligated to pay the full replacement value plus all incidental costs associated with attempted pickup or recovery. Customer shall not sublet, rent, sell, or remove items from the delivery address. If rental items are stolen, levied upon, or moved from the delivery address, Customer shall notify Company immediately. If rental items are not returned and/or levied upon for any reason whatsoever, Company may take possession of said items without further notice or legal process and use whatever force is necessary to do so. Customer hereby agrees to indemnify, defend, and hold Company harmless from all claims and costs arising from such retaking.

7.7 Pick-up Inspection: If Customer chooses to deflate the equipment before the arrival of the pick-up attendant, it must be re-inflated before it is packed up. The equipment will be inspected and may receive a preliminary cleaning before removal.

8. Safety Rules and Supervision Requirements

8.1 Mandatory Supervision: Participants must be supervised at ALL times. Customer is responsible for enforcing all posted rules, rules listed in this document, and any attached rules/code of conduct provided. Customer is responsible for ensuring that the size and number of persons entering equipment does not exceed the manufacturer's maximum occupancy.

8.2 Operator Requirements: Unless otherwise specified by the manufacturer, Customer agrees to have at least one person of average strength per equipment at all times. This person (Customer/operator) will be responsible for the operation of the rented equipment and agrees to be fully instructed by Company personnel as a trained operator.

8.3 Safety Rules for Inflatable Equipment: The following safety rules must be enforced at all times:

NO SHOES in inflatables
SOCKS REQUIRED when indicated
All persons must remove shoes, glasses, jewelry, belts, sharp objects, etc.
NO flips or somersaults
NO roughhousing or horseplay in or around equipment
NO climbing, hanging, standing, or pulling on sides, tops, or backs of equipment
NO crawling under bottom or edge of equipment
NO taping, fastening, or hanging anything to or in the inflatable equipment
NO FOOD, DRINKS, CANDY, ANIMALS, SHOES, SILLY STRING, or SHARP OBJECTS are allowed in rentals at any time

8.4 Manufacturer Guidelines: Always follow the manufacturer's guidelines located on the equipment itself. Instructions for safety and operation will be reviewed at time of setup.

9. Health and Safety

9.1 Allergies and Sensitivities: The Client must inform Galaxy Parties of any known allergies, medical conditions, or sensitivities of participating children at the time of booking. Galaxy Parties uses hypoallergenic, FDA-compliant face paints and materials whenever possible, but cannot guarantee that allergic reactions will not occur. Client assumes all risk of allergic reactions and holds Company harmless from any such reactions.

9.2 Communicable Diseases: If any child at the event has a contagious illness, the Client must notify Galaxy Parties immediately. We reserve the right to modify services or decline to provide close-contact services such as face painting. Client agrees to hold Company harmless from any transmission of communicable diseases at the event.

9.3 Pre-Existing Conditions: Client represents that all participants are in good health and physically able to participate in the activities provided. Client assumes all responsibility for any injuries or medical emergencies arising from pre-existing medical conditions and agrees to indemnify and hold Company harmless from any such claims.

9.4 Emergency Situations: In the event of a medical emergency involving a child, the Client or responsible adult present at the event will be immediately notified and expected to take appropriate action. Galaxy Parties may contact emergency services if necessary. Client agrees to be solely responsible for all medical expenses and holds Company harmless from any liability arising from medical emergencies or Company's decision to contact or not contact emergency services.

10. Release of Liability, Waiver, and Comprehensive Indemnification

10.1 Acknowledgment of Risks: Customer understands, acknowledges, and agrees that participation in entertainment activities and use of equipment entails both known and unknown inherent risks including, but not limited to: physical injury from falling, slipping, bouncing, crashing, colliding, or being struck by other participants; injuries from animal interactions including bites, scratches, kicks, and allergic reactions; emotional injury, distress, or trauma; cuts, bruises, sprains, fractures, concussions, or other bodily injuries; paralysis, permanent disability, disfigurement, or death; property damage; and any other risks associated with recreational activities, live animals, inflatable equipment, and children's entertainment.

10.2 Voluntary Assumption of Risk: Client voluntarily and knowingly assumes full responsibility for all risks of injury, death, or property damage arising out of or connected with the use of Company's services and equipment, whether caused by the negligence of Company, the negligence of other participants, equipment failure, animal behavior, or any other cause. Client acknowledges that this assumption of risk is made on behalf of Client, Client's family members, guests, invitees, and all participants at the event.

10.3 Complete Release and Waiver of Liability: To the fullest extent permitted by law, Client, on behalf of Client, Client's heirs, executors, administrators, successors, assigns, family members, guests, and all participants, hereby releases, waives, discharges, and covenants not to sue Company, its owners, officers, directors, members, managers, employees, agents, contractors, independent contractors, affiliates, successors, assigns, insurers, and any other related entities or persons (collectively "Released Parties") from any and all liability, claims, demands, actions, causes of action, damages, losses, costs, or expenses of any kind arising out of or relating to any injury, death, loss, or damage to person or property, including but not limited to claims based on negligence, gross negligence, breach of contract, breach of warranty, strict liability, or any other legal theory.

10.4 Comprehensive Indemnification: Client agrees to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, liabilities, damages, losses, costs, expenses, judgments, settlements, and attorneys' fees (including but not limited to reasonable attorneys' fees and costs at trial and on appeal) arising out of, resulting from, or in any way connected with:

Any injury, death, loss, or damage to any person (including participants, guests, bystanders, or Company personnel) or property occurring at or relating to the event
Client's breach of any provision of this agreement
Client's violation of any law, statute, ordinance, or regulation
Client's violation of the rights of any third party, including but not limited to invasion of privacy, defamation, or intellectual property infringement
The conduct, actions, or omissions of Client, Client's family members, guests, invitees, or any other persons at the event
Use, misuse, or malfunction of equipment, whether caused by Client, participants, equipment failure, or any other cause
Interactions with live animals, including any injuries, allergic reactions, or transmission of disease
Conditions at the event venue, including but not limited to unsafe surfaces, inadequate electrical supply, weather conditions, or other hazards
Any loss, damage, theft, or destruction of equipment during the rental period
Company's efforts to retrieve, repossess, or recover equipment
Any claims by third parties arising from the event or use of Company's services

10.5 Defense of Claims: Client agrees to defend Released Parties at Client's sole expense against any claims covered by this indemnification, including retaining legal counsel acceptable to Company, and shall not settle any such claim without Company's prior written consent. If Client fails to provide a defense, Company may defend itself at Client's expense, and Client agrees to reimburse Company for all costs and attorneys' fees incurred in such defense.

10.6 No Liability for Company: Company shall have no liability whatsoever for any injuries or damages incurred as a result of the use of leased equipment or services provided. Company cannot, under any circumstances, be held liable for injuries or damages as a result of: inappropriate use; failure to follow instructions or safety rules; acts of God; weather conditions; natural occurrences; equipment malfunction; animal behavior; participant conduct; venue conditions; or any other conditions beyond Company's control or knowledge.

10.7 Limitation of Liability: In the event that any court determines that Company has liability despite the releases and waivers set forth herein, Company's total liability for any and all claims arising out of or related to this agreement or the services provided shall not exceed the total amount paid by Client for the specific event giving rise to the claim. This limitation applies regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise.

10.8 Exclusion of Consequential Damages: In no event shall Company be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of revenue, loss of business opportunities, loss of data, loss of use, loss of goodwill, emotional distress, pain and suffering, or other intangible losses, even if Company has been advised of the possibility of such damages.

10.9 Insurance: Client is encouraged to obtain their own insurance coverage for the event and participants. Client acknowledges that Company's insurance does not provide coverage for Client's losses or liabilities, and Client agrees to look solely to Client's own insurance for any recovery. Client agrees to hold Company harmless from any subrogation claims made by Client's insurance carrier.

10.10 Third-Party Claims: Client shall be solely responsible for any claims brought by participants, guests, property owners, or any other third parties arising from the event. Client agrees to indemnify and hold harmless Company from any such third-party claims, including all costs of defense and any resulting judgments or settlements.

10.11 Binding on Heirs and Assigns: The releases, waivers, and indemnifications set forth in this Section 10 shall be binding upon Client, Client's heirs, executors, administrators, successors, and assigns, and shall inure to the benefit of Company, its successors, assigns, and insurers.

11. Warranties and Disclaimers

11.1 Disclaimer of Warranties: Company makes no warranties, either expressed or implied, as to the condition, performance, merchantability, or fitness for a particular purpose of any equipment, animals, or services provided. All equipment, animals, and services are provided "AS IS" and "AS AVAILABLE." Any warranty of merchantability or fitness for a particular purpose is hereby expressly disclaimed to the fullest extent permitted by law.

11.2 Equipment Condition: The only warranties about equipment are those stated in the manufacturer's instruction manual, which Customer acknowledges receiving a copy of. Customer acknowledges that equipment is accepted in its current condition and that Company makes no representations or warranties about the equipment's suitability, safety, or performance beyond those expressly stated by the manufacturer.

12. Venue Safety and Hazards

12.1 Venue Inspection: Client represents and warrants that the event venue is safe and suitable for the activities contracted. Client is solely responsible for inspecting and ensuring the safety of the venue, including identifying and mitigating any hazards.

12.2 Venue-Related Liability: Client assumes all liability for injuries or damages arising from venue conditions, including but not limited to uneven surfaces, obstacles, inadequate lighting, unsafe electrical systems, exposure to weather elements, presence of insects or animals, and any other hazardous conditions. Client agrees to indemnify and hold Company harmless from any claims arising from venue conditions.

12.3 Venue Owner Approval: Client represents that all necessary approvals from property owners, homeowners associations, municipalities, or other governing authorities have been obtained for use of the venue and Company's services. Client agrees to indemnify Company from any claims by property owners or authorities relating to the event.

13. Participant Conduct and Third-Party Actions

13.1 Responsibility for Conduct: Client is solely responsible for the conduct and behavior of all participants, guests, and other persons present at the event. Client agrees to ensure that all persons comply with all safety rules and instructions provided by Company.

13.2 Right to Terminate Services: Company reserves the right to immediately terminate services, without refund, if participants or guests engage in threatening behavior, harassment, physical contact with Company personnel, vandalism, destruction of property, violation of safety rules, or creation of unsafe conditions. Client remains liable for all contracted fees and agrees to indemnify Company for any damages or losses resulting from such conduct.

13.3 Injuries Between Participants: Client acknowledges that injuries may occur when participants interact with each other during activities. Company is not responsible for injuries caused by the actions of other participants. Client assumes all responsibility for such injuries and agrees to hold Company harmless from any claims arising from participant-on-participant injuries.

14. Intellectual Property and Photography

14.1 Company Rights: All characters, costumes, scripts, music, and other creative content used by Galaxy Parties are either owned by Galaxy Parties or used with proper licensing. Client agrees not to reproduce, copy, or create derivative works from Company's intellectual property.

14.2 Photography and Video Rights: Galaxy Parties may photograph or video record events for promotional purposes. Client grants Company a perpetual, royalty-free license to use such images and videos for marketing, advertising, and promotional purposes. If you do not wish for images from your event to be used, please notify us in writing at the time of booking.

14.3 Client Photography: Clients and guests are welcome to photograph and video record our entertainers during events for personal, non-commercial use only. Commercial use, public posting with commercial intent, or use in any media without prior written consent is strictly prohibited and may result in legal action.

15. Background Checks and Qualifications

All Galaxy Parties entertainers and handlers undergo background checks and are trained in age-appropriate entertainment, child safety awareness, animal handling (where applicable), and professional conduct. However, Client acknowledges that background checks and training do not eliminate all risks, and Client assumes all risks associated with personnel interactions.

16. Force Majeure

Galaxy Parties shall not be liable for any failure or delay in performing obligations if such failure or delay is due to causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, government regulations, labor disputes, strikes, supplier failures, transportation delays, or any other force majeure events. Client agrees to hold Company harmless from any losses or damages resulting from force majeure events.

17. Privacy Policy

Galaxy Parties collects and uses personal information in accordance with applicable privacy laws. Client information is used solely for booking purposes and internal business operations. We do not sell or share personal information with third parties except as necessary to provide services or as required by law. Client consents to such use and disclosure of information.

18. Dispute Resolution and Arbitration

18.1 Informal Resolution: Parties agree to first attempt to resolve any disputes through good faith negotiations.

18.2 Binding Arbitration: If informal resolution fails, any and all disputes, claims, or controversies arising out of or relating to this agreement or the services provided shall be resolved exclusively through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. Arbitration shall take place in California. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction.

18.3 Waiver of Class Actions: Client agrees that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action. Client waives the right to participate in any class action lawsuit or class-wide arbitration against Company.

18.4 Attorneys' Fees: In any dispute resolution proceeding, the prevailing party shall be entitled to recover its reasonable attorneys' fees, costs, and expenses from the non-prevailing party.

19. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. To the extent that court proceedings are permitted or required under this agreement, Client consents to the exclusive jurisdiction and venue of state and federal courts located in California, and waives any objection to jurisdiction or venue in such courts.

20. Entire Agreement and Modifications

20.1 Entire Agreement: These Terms, together with the booking confirmation and any manufacturer instructions provided, constitute the entire agreement between Galaxy Parties and Client and supersede all prior agreements, representations, warranties, understandings, and negotiations, whether written or oral.

20.2 Modifications: Galaxy Parties reserves the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of services after modifications constitutes acceptance. No modification by Client shall be binding unless agreed to in writing by an authorized representative of Company.

21. Severability and Survival

21.1 Severability: If any provision of these Terms is found unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect. The invalidity of any provision shall not affect the validity of any other provision.

21.2 Survival: All provisions relating to releases, waivers, indemnification, limitation of liability, disclaimers, governing law, dispute resolution, and any other provisions which by their nature should survive, shall survive the termination or expiration of this agreement.

22. Waiver and Assignment

22.1 No Waiver: The failure of Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Company.

22.2 No Assignment by Client: Client may not assign, transfer, or delegate any rights or obligations under this agreement without the prior written consent of Company. Any attempted assignment in violation of this provision shall be void. Company may freely assign its rights and obligations under this agreement.

23. Contact Information

For questions about these Terms or to contact Galaxy Parties: